SMS & Email Notifications
Olimposs SMS & Email Notifications is a comprehensive customer communication platform that makes reservation and order flows more visible and automates the messages your team would otherwise send manually. Today's daily menu can be pushed to registered customers by SMS or email — a scheduled message that lands in the morning and drives lunchtime traffic before staff even open the doors.
Communication Flow
SMS & Email Notifications
Seconds
Fast Customer Notification
100%
Automated Trigger Flow
2 channels
SMS and Email Together
Delivery Center
Trigger and campaign visibility
Message Preview
Hello Emma, your reservation for tomorrow at 7:30 PM is confirmed. Click here for today's special menu.
842
Sent
97%
Delivered
41%
Opened
Reminder
Daily Menu Push Drives Lunch Traffic
Every morning at 9 am, registered customers near the restaurant receive the day's specials by SMS. L...
Order Ready
Reservation Reminder Reduces No-Shows
An automated message goes out a few hours before an evening booking. The reminder keeps the reservat...
Reactivation
New Service Announcement Brings Guests Back
When a new menu item or special event is ready, a targeted email goes to a selected segment. Open an...
Operational Structure
Olimposs SMS & Email Notifications is a comprehensive customer communication platform that makes reservation and order flows more visible and automates the messages your team would otherwise send manually. Today's daily menu can be pushed to registered customers by SMS or email — a scheduled message that lands in the morning and drives lunchtime traffic before staff even open the doors.
Daily Usage
Reservation reminder messages reach guests at the right time to reduce no-shows. Order-ready notifications, delivery status updates, and promotional campaigns can each be tied to a specific trigger so the communication runs without staff involvement. Bulk campaign tools let you send targeted promotions to defined customer segments without sending the same offer to everyone. The result is more professional guest communication, better response rates, and a direct link between messaging and revenue.
Daily menu and new service announcements sent to customers by SMS or email on a schedule
Reservation reminder messages that reduce no-shows before they affect your floor plan
Order-ready and delivery status notifications that replace manual calls from staff
Bulk campaign messages sent to targeted customer segments without blanket outreach
What You Gain
The main operating advantages this module adds to your restaurant
Daily menu and new service announcements sent to customers by SMS or email on a schedule
Reservation reminder messages that reduce no-shows before they affect your floor plan
Order-ready and delivery status notifications that replace manual calls from staff
Bulk campaign messages sent to targeted customer segments without blanket outreach
Branded email templates for consistent messaging across every customer touchpoint
Delivery, open, and response tracking to measure campaign and reminder performance
How It's Used
Real restaurant operations with SMS & Email Notifications
Daily Menu Push Drives Lunch Traffic
Every morning at 9 am, registered customers near the restaurant receive the day's specials by SMS. Lunchtime covers increase and the kitchen can anticipate demand based on what was promoted.
Reservation Reminder Reduces No-Shows
An automated message goes out a few hours before an evening booking. The reminder keeps the reservation in the guest's mind. The team manages the floor plan with more confidence.
New Service Announcement Brings Guests Back
When a new menu item or special event is ready, a targeted email goes to a selected segment. Open and response rates are tracked so the next campaign is shaped by what actually worked.
Start in 4 Steps
From setup to active daily use in a short path
Build Templates
Create base templates for reservation confirmations, order-ready alerts, today's menu, new service announcements, and campaign messages. Every message goes out in the same brand voice and staff never need to write free-form text for routine communication.
Set Triggers
Define which message goes out in response to which event and when. A reservation reminder, a daily menu push, or an order-ready notification are all set up in advance. If a team member forgets, the system sends the communication anyway.
Run Bulk Sends and Menu Pushes
Campaign messages or the day's menu go to a defined segment from a single panel. Communication becomes targeted — the same offer does not need to go to every customer. Personalised content improves relevance and response.
Track Results
Delivery, open, and response rates show which campaigns or menu pushes performed better. This visibility makes the next message plan more efficient and reduces spend on low-return outreach.
Seconds
Fast Customer Notification
Daily menu, reservation reminders, and order-ready alerts all trigger in seconds — guests are never left waiting for information.
100%
Automated Trigger Flow
Rules set in advance keep critical communication running — from menu pushes to campaign sends — without staff involvement.
2 channels
SMS and Email Together
Operational notifications and marketing communication are managed from the same centre so brand tone stays consistent across every touchpoint.
Frequently Asked Questions
How do I send today's menu to customers?
Once a daily menu is built in Menu Management, it can be linked to an SMS or email template and scheduled to send automatically to a selected customer segment at a set time. A message that lands at 9 am tells guests what today's specials are before they decide where to have lunch. This is especially valuable for restaurants targeting the nearby office crowd. Staff do not need to write or send the message manually each day.
Is SMS sending billed separately?
Billing depends on your package structure; what matters is that send volume is tracked centrally. Campaign and operational messages are planned in the same view. As usage grows, additional capacity can be planned predictably. Messaging costs stop being a surprise.
Can reservation reminders be sent automatically?
Yes, an automated message can be triggered a defined window before the reservation time. The reminder helps the guest remember their booking and reduces no-show pressure. Staff do not need to call anyone individually. The impact is particularly large on busy weekend services.
Can campaign messages be sent to specific customer segments?
Yes, segments can be built by last visit date, loyalty status, or preferred products. Relevant messages go to relevant people instead of the full database. Targeted communication improves response rates and reduces message fatigue. The brand communication feels smarter and more personal.
Other Features
View allTable & Reservation Management
See, transfer, and merge tables in real time while managing all reservations in one flow
Menu Management
Modifier items, recipes, and session-based pricing for breakfast, lunch, and dinner
Service Types
Caller ID, map routing, and separate pricing for dine-in, takeaway, and delivery
Try SMS & Email Notifications
See how it works in your own restaurant with a guided demo. No setup required.