Loyalty Program
Olimposs Loyalty Program delivers a flexible customer retention infrastructure for restaurants that want to do more than run blanket discounts. You can create distinct card types — gift, loyalty, and membership — each with its own points rate, promotion rules, and reward thresholds.
Guest Profile
Loyalty Program
3 cards
Distinct Membership Models
20%
Segment-Level Campaign Control
30 sec
Fast Enrolment
Loyalty Center
Segment, points, and campaign control
Guest Card · Gold
Olivia Carter
14
Visits
4 days
Last Order
2 active
Coupons
Card Type
Gold Loyalty Member
Next Offer
Birthday discount
Win-Back
Membership Card with Exclusive Pricing
A membership card holder reaches the register and the system identifies them. Their exclusive price...
Special Offer
Gift Card for a Group Occasion
The person organising a business lunch earns gift value against the group's total spend. On their ne...
Segment Move
Reactivating a Lapsed Segment
Loyalty card members who have not visited in 45 days are filtered and a targeted message is sent. Pr...
Operational Structure
Olimposs Loyalty Program delivers a flexible customer retention infrastructure for restaurants that want to do more than run blanket discounts. You can create distinct card types — gift, loyalty, and membership — each with its own points rate, promotion rules, and reward thresholds.
Daily Usage
Points and gift values are applied at checkout as a direct discount or a physical gift; the transaction is clean and the register flow is uninterrupted. Segment-based campaigns, birthday rewards, and special event offers are managed from the same panel so customer communication becomes more personal and less generic. The result is a sustainable system that tracks behaviour, builds long-term loyalty, and ties campaigns to real return visits instead of one-off redemptions. Different rule sets can be created for regular lunch guests, families, high-frequency spenders, and event-driven segments.
Gift, loyalty, and membership card types for different customer profiles in one programme
Independent points rate, promotion rules, and reward thresholds per card type
Points and gift values applied as a direct discount or gift item at checkout
Automatic reward triggers for birthdays, visit milestones, and campaign periods
What You Gain
The main operating advantages this module adds to your restaurant
Gift, loyalty, and membership card types for different customer profiles in one programme
Independent points rate, promotion rules, and reward thresholds per card type
Points and gift values applied as a direct discount or gift item at checkout
Automatic reward triggers for birthdays, visit milestones, and campaign periods
SMS and email campaigns tied to segment data for targeted, relevant communication
Repeat visit rate, card-type usage, and campaign performance reporting
How It's Used
Real restaurant operations with Loyalty Program
Membership Card with Exclusive Pricing
A membership card holder reaches the register and the system identifies them. Their exclusive price tier or promotion applies automatically. The team takes no extra step; the customer experiences a genuinely personalised visit and their reason to return is strengthened.
Gift Card for a Group Occasion
The person organising a business lunch earns gift value against the group's total spend. On their next visit they use that value entirely as they choose. The gift card model creates a social recommendation motive that rewards the organiser and brings the group back.
Reactivating a Lapsed Segment
Loyalty card members who have not visited in 45 days are filtered and a targeted message is sent. Promotions go to the relevant audience rather than the entire database — the campaign budget is more efficient and the return rate is measurable.
Start in 4 Steps
From setup to active daily use in a short path
Design Card Types and Rules
Define your gift, loyalty, and membership card types with independent points rates, minimum redemption thresholds, and reward structures. Multiple customer segments can be served by the same system. The programme logic is clear and the cost is manageable from day one.
Enrol Customers
Guests are enrolled by phone number or email and assigned the appropriate card type. Registration takes seconds so the register flow is not interrupted. The customer can check their balance and point accrual at the counter immediately.
Automate Points and Rewards
Points or gift values process automatically at the end of each transaction. At checkout, the accrued value is visible and can be applied as a direct discount or gift. Triggers like birthdays or visit count milestones fire without manual monitoring.
Send Campaigns and Analyse
Target specific segments — lapsed customers, high-frequency spenders, or a specific card type — with separate campaigns. Return rates, campaign performance, and per-card-type redemption data are all reported. Promotions become data-driven instead of broadly distributed.
3 cards
Distinct Membership Models
Gift, loyalty, and membership cards are managed in one system; the right programme is available for every customer profile.
20%
Segment-Level Campaign Control
Targeted communication makes promotions more relevant, reduces blanket discount spend, and makes return rates measurable.
30 sec
Fast Enrolment
A phone number is all it takes to register a customer to the right card type — the register queue keeps moving.
Frequently Asked Questions
How do different card types work?
You can create independently configured card types such as a gift card, a loyalty card, and a membership card. Each carries its own points rate, usage rules, and promotion set. A membership card holder might earn extra points every visit while a gift card loads a fixed monetary value. This flexibility lets one programme serve multiple customer profiles at the same time.
How does point redemption work at the register?
When a customer is identified by phone number or card, their accumulated points or gift value appear on screen at checkout. The customer chooses to apply that value as a discount on the current transaction, and the register processes it without additional calculation. Gift points can also be redeemed as a physical gift item. All of this happens in seconds without slowing the queue.
Can automatic campaigns run for birthdays and milestones?
Yes, automatic reward triggers can be configured for birthdays, membership anniversaries, or specific visit counts. The system identifies the right customer and initiates the relevant offer or sends the notification without manual intervention. Staff do not need to track special occasions individually. Customers feel remembered, which strengthens their connection to the brand.
Can I send campaign messages by customer segment?
Yes, segments can be built by last visit date, card type, spending frequency, or any combination. Lapsed customers, high-value guests, or birthday-approaching members can each receive a separate, relevant campaign. This replaces blanket promotions with targeted communication, improving return rates and reducing campaign spend on unresponsive audiences.
Other Features
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See, transfer, and merge tables in real time while managing all reservations in one flow
Menu Management
Modifier items, recipes, and session-based pricing for breakfast, lunch, and dinner
Service Types
Caller ID, map routing, and separate pricing for dine-in, takeaway, and delivery
Try Loyalty Program
See how it works in your own restaurant with a guided demo. No setup required.